To help you better plan your visit, or for useful hints and explanations of the Gallery’s policies, here are answers to our most frequently asked questions.
Frequently Asked Questions
Q: What are the Gallery’s hours?
A: The museum is open from Tuesday through Sunday. Check the Visit page for our public hours and holiday closures.
Q: Do I need a ticket?
A: Admission is free and tickets are not required.
Q: Are groups eligible to visit?
A: In-person guided and self-guided group and class visits can be accommodated with advance registration and based on availability.
Q: I still have questions. How can I obtain more information?
A: You can contact us anytime at firstname.lastname@example.org or 203.432.0600.
Q: Where can I park?
A: Visitors can park in metered spaces on nearby streets or in the Chapel-York Garage, conveniently located at 150 York Street.
Q: Can I check personal items?
A: Lockers are available on a limited basis. Large bags, backpacks, shopping bags, umbrellas, food, and drinks are not permitted in the galleries.
Q: Are wheelchairs available for my visit?
A: Wheelchairs are available. Check with the representative at the Information Desk.
Q: Are mobile devices permitted in the galleries?
A: Feel free to text, tweet, or listen to audio resources during your visit. As a courtesy to other visitors, we ask that you please set your phone to vibrate and take all voice calls outside of the galleries.
Additionally, the museum has free wi-fi available in all public spaces, including the galleries, study rooms, and lobby, but not the auditorium.
Q: Is photography permitted in the galleries?
A: Gallery visitors may take non-flash photographs for personal enjoyment in service to their museum experience. Photography made for commercial use, wedding photography, and formal distribution are prohibited.
Flash photography, videography, and the use of tripods are not permitted. To request permission to conduct a professional photo shoot, for press or educational purposes, please contact the Communications Department.
If you are interested in images of works from the collection, please note that thousands of images of public-domain works in the Gallery’s collection are available for immediate download from the website. For more information, visit the Using Images page.
Q: Are service animals permitted in the galleries?
A: Yes, service animals, with proper documentation, are allowed in the museum.
Q: How can I engage virtually with the Gallery?
Q: How can I request a digital image of a work in the Gallery’s collection?
A: Anyone interested in the collection can freely use our resources for presentations and publications as well as for personal enjoyment. Free digital images are available upon request and provided via electronic file transfer. Refer to our Using Images page for instructions on requesting images.
Q: May I submit a proposal for an exhibition or acquisition?
A: No, the Gallery does not accept unsolicited proposals for exhibitions or acquisitions.
Q: Can the Gallery appraise my artwork or artifacts?
A: The Gallery and its staff are unable to authenticate or perform appraisals of works of art or artifacts for the public. We suggest that you consult a reputable art dealer, appraiser, or auction house. You may also wish to contact the Appraisers Association of America to get more.
Q: Is the Gallery available for private event rentals?
A: Unfortunately, we do not rent the Gallery to the general public. The only external events permitted at the Gallery are those organized by the University’s academic and extracurricular organizations.
To rent the Robert L. McNeil, Jr., Lecture Hall, contact Elizabeth Harnett, Program Coordinator, at email@example.com or 203.432.0620.
For an alternative venue, you may wish to consider the New Haven Museum.
Q: Can I link to the Gallery’s website?
A: The Yale University Art Gallery neither authorizes nor prohibits links to its website. Any such link does not connote an endorsement or affiliation with the Yale University Art Gallery.
The Gallery is free and open to the public from Tuesday through Sunday.
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