FAQ

To help you better plan your visit, or for helpful hints and explanations of the Gallery’s policies, below are answers to our most frequently asked questions.

Where is the nearest parking garage?

There are several parking garages serving downtown New Haven. The nearest garage is located at 150 York Street and offers a discount to Members of the Gallery.

Additional parking is available via metered parking on the street. These meters accept coins and credit cards. The parking rate is $1.50 per hour. A $1.00 minimum transaction is required for credit cards.

Is the Gallery available for private event rentals?

Unfortunately, we do not rent the Gallery for private events to the general public. The only external events permitted at the Gallery are those organized by the University’s academic and extracurricular organizations.

For an alternative venue, you may want to consider the New Haven Museum.

Is the Gallery available for Yale University events?

The Robert L. McNeil, Jr., Lecture Hall is an ADA-accessible, 381-seat auditorium with a small, semi-circular stage. Featuring state-of-the-art audio-visual equipment, McNeil is ideal for lectures. The Yale University Registrar’s Office schedules the lecture hall between the hours of 8:00 am and 5:00 pm Monday through Thursday. Outside of that time period, the lecture hall may be rented by University-sponsored special events. Rental costs include use of the auditorium and support staff fees for security, facilities, and standard custodial services. Groups considering the use of the hall should first contact Liz Harnett at 203.432.0620 or elizabeth.harnett@yale.edu to determine the availability of the hall for the date requested and the appropriateness of the proposed event.

Terms and Conditions
Food and drink are not allowed inside the Lecture Hall.
Fundraising and political activities are not permitted.
No products, services, or tickets may be sold at the museum in conjunction with an event.
Events may not impair public access during normal open hours.

Is sketching allowed in the galleries?

Sketching is allowed, but we ask that only penicls and a moderate-sized notepad is used. No easels or paints will be permitted.

Is photography permitted in the galleries?

Gallery visitors may take non-flash photographs for personal enjoyment in service to their museum experience. Photography made for commercial use, wedding photography, and formal distribution are prohibited.

Flash photography, videography, and the use of tripods are not permitted. To request permission to conduct a professional photo shoot, for press or other uses, please contact the Department of Public Relations.

If you are interested in images of works from the collection, please note that thousands of images of public-domain works in the Gallery’s collection are available for immediate download through the Gallery’s website. For more information, visit the Gallery’s Rights and Reproductions page.

Are refreshments available at the Gallery?

The Gallery does not have a café. Please inquire at the Information Desk for a list of the many excellent restaurants and coffee shops that serve downtown New Haven.

Please also keep in mind that outside food and drinks are not permitted in the museum. We will allow visitors to enjoy refreshments in the Margaret and Angus Wurtele Sculpture Garden, behind our Louis Kahn building, or in the Nolen Center Sculpture Garden, next to Street Hall. Please be sure to dispose of your garbage responsibly.

Are service animals permitted in the galleries?

Yes, service animals, with proper documentation, are allowed in the museum.

May I submit a proposal for an exhibition or acquisition?

No, the Gallery does not accept unsolicited proposals for exhibitions or acquisitions.

Do you charge a fee for self-guided groups?

Self-guided groups are welcome, free of charge, to visit the Gallery’s permanent collection and special exhibitions. As a courtesy, if your group includes 10 or more people, please call 203.436.8827 or email yuag.education@yale.edu in advance to inform us of your visit.

How may I request a digital image of a work in the Gallery’s collection?

In support of Yale University’s Open Access policy, the Gallery hopes that students, scholars, artists, and anyone interested in the collection will freely use our resources for presentations and publications as well as for personal enjoyment. Free digital images are available upon request and provided via electronic file transfer.

Please refer to the Rights and Reproductions page for instructions on requesting images.

Does the Gallery provide wheelchairs for visitors with special needs?

A limited number of wheelchairs are available on a first-come, first-served basis, free of charge. Please inquire at the Information Desk upon arrival.

Are large bags, backpacks, or luggage permitted on site?

If you arrive carrying a backpack, umbrella, laptop, or any bag bigger than 11 x 14 inches, we will direct you to our lockers and coatroom. You’ll enjoy your visit more with a lighter load and less chance of bumping into valuable artwork.

Unfortunately, we will not be able to store your luggage or suitcase, and it won’t be allowed inside the building.

Are mobile devices permitted in the galleries?

Feel free to text, tweet, or listen to audio resources during your visit. As a courtesy to other visitors, we ask that you please set your phone to vibrate and take all voice calls outside of the galleries.

Additionally, the museum has free wi-fi available in all public spaces, including the galleries, study rooms, and lobby, but not the auditorium. 

Can the Gallery appraise my artwork or artifacts?

The Gallery and its staff are unable to authenticate or perform appraisals of works of art or artifacts for the public. We suggest that you consult a reputable art dealer, appraiser, or auction house. You may also wish to contact the Appraisers Association of America to get more information on certain types of appraisals.

Can I link to the Gallery’s website?

The Yale University Art Gallery neither authorizes nor prohibits links to its website. Any such link does not connote an endorsement by or affiliation with the Yale University Art Gallery.

Continue Exploring

Collection Objects
Ancient Art
Publication
Artists
Publication
Bulletins, New Releases
Exhibitions
Collection Objects
Prints, Drawings, and Photographs
Collection Objects
Prints, Drawings, and Photographs
Publication
Artists, New Releases
Collection Objects
African Art